What do YOU think?

In the wake of the Coronavirus crisis that has unfolded in the past few months, we have been working hard to ensure that we can deliver the same Esstudio Experience we have been for the past 8 years. We implemented a questionnaire for you to fill out prior to booking an appointment to ensure your health and safely, as well as ours, during your visit. We would like to thank everyone for their participation as it has allowed us to appropriately assess the risks and your concerns regarding the crisis. We are now moving to stage 2 of our Covid-19 measures and will continually update them to keep up with this fast-evolving situation.

Last week, we asked you guys two important questions about your preferences in salon:

  • Do you feel it’s appropriate we require clients to wear masks ? (Masks and gloves will be provided regardless for your own comfort!)
  • what are your thoughts on chatting throughout your appointment?

Based on the results we gathered, we found that 70% of you don’t mind that we require you to wear masks and that most of you are fine with a chat in salon, as long as social distancing measures are in play. After deliberating with our team, we have decided to request that all clients should wear a mask when a stylist is in close proximity to them. This is usually when they are working on you. If you don’t have a mask, we can provide one, as well as sanitiser and gloves upon your arrival. Once you are waiting for your colour to process or for a stylist to start, you may have your mask off. As lockdown measures across Australia begin to ease, it’s important we do not get complacent with our health and safety measures to ensure our infection rate remains low, and that clients are staff remain safe and comfortable whilst in our salon.

We recommend that you bring your own entertainment (i.e. books, tablet, laptops etc.) if you have a long appointment with us, as our magazines and books have been removed for the time being for hygiene reasons. Wines and waters are still flowing in disposables as well. Please understand that these measures are not forever, but solely in place for your health and safety.

As mentioned in one of our previous blogs, we will continue to ask you guys about your preferences and opinions on the situation and what makes you comfortable in the salon. We will regularly update the questionnaire to keep up to date with the ever-changing situation to ensure that the Esstudio experience remains safe, happy, healthy and fun. We look forward to hearing from you guys in our next Questionnaire!

Love, Esstudio xx

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